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Entry and Basic-level Customer support, client care jobs in Lagos, Nigeria
2
jobs
FiberOne Broadband
Call Centre Agent
Lagos, Nigeria
Energy Talent Company
Customer Service Representative - Benin
Lagos, Nigeria
Outsource Company Nigeria
CLOSEDEntry - Level Customer Care Agent
Lagos, Nigeria
EHA Clinics
CLOSEDClient Engagement Associate
Lagos, Nigeria
Mopheth Nigeria Limited
CLOSEDCustomer Care Representative (E - Commerce)
Lagos, Nigeria
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Wave NG
CLOSEDCustomer Service Personnel (Restaurant)
Lagos, Nigeria
Closing: May 27, 2024
7 days remainingPublished: May 20, 2024 (1 day ago)
Job Requirements
Education:
Work experience:
Language skills:
Job Summary
Contract Type:
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Requirements
- Interested candidates should possess a Bachelor's Degree, HND or OND with 1 - 2 years work experience.
How to Apply
Interested and qualified candidates should send their CV to: the provided email address using the Job Title as the subject of the mail.
Responsibilities
Requirements
- Interested candidates should possess a Bachelor's Degree, HND or OND with 1 - 2 years work experience.
How to Apply
Interested and qualified candidates should send their CV to: the provided email address using the Job Title as the subject of the mail.
- Call Center Representatives complete customer service tasks that ensure customers have the information and assistance they need and maintain the company’s positive reputation.
Duties
They often have the following responsibilities:
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company’s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company’s customer management policies
Applications submitted via Fuzu have 32% higher chance of getting shortlisted.